Troubleshooting and Repair Process
1. Download Instruction Manuals Here
Locate Sales Rep Near You
Contact Det-Tronics Factory Technical Support
Phone 1-800-765-3473 extension: 2, available M-F from 8am to 5pm Central Standard Time
Contact us via
3. Return and Repair Process
A Return Material Authorization (RMA) number must be acquired
and displayed on any packages shipped to the factory or they will be refused.
Download the RMA Form Here
Completed RMA forms can be emailed to:
RMA requests are reviewed by Technical Support within 24 hours.
Expected lead time is 4 weeks upon receipt at the factory.
To check on existing RMA status:
*Phone: 1-800-765-3473 extension 3
To recieve an explanation of work performed:
*Phone: 1-800-765-3473 extenstion 4